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Privacy Policy

Last update: [25.06.2025]

We respect your privacy and are committed to ensuring the transparent and ethical handling of your personal data. This document explains what information we collect, how we use it, and what rights you have as a user of our platform.

Collection of personal information

When registering or using the service, you voluntarily provide certain data, including your name (real or pseudonym), email address, and the content of any messages you enter during consultations. We may also automatically receive technical information related to your activity on the website:

IP address, device type, time of login, functions used.

How we use your data

The information you provide is used to ensure uninterrupted access to the service, organise effective connections with consultants, improve the quality of the platform based on anonymised analytics, and, if necessary, notify you of important changes or updates.

Processing of financial transactions

We do not store payment details. All financial transactions are carried out through certified external payment providers who ensure full compliance with security standards.

Restrictions on sensitive data

We never ask for information about your health, financial situation, religious beliefs or other sensitive topics. Furthermore, we do not accept or process any data that could be interpreted as medical or financial advice.

Security and storage of information

All data is stored in encrypted form on secure servers. We use modern technical and organisational measures to ensure that your information is protected against unauthorised access, loss or interference.

Your rights

Every user has the right to view, change or delete their personal data. To do so, please contact our support team via the ‘Contact’ page. We are always open to privacy requests and respond promptly.

Changes to the policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the date marked accordingly. We recommend that you review this page periodically to stay informed of any changes.